Understanding
Alaska Child Support Laws

Alaska state seal

The Alaska Child Support enforcement agency was founded in 1976. In 2004 the name was changed to the Child Support Services Division. Right now this division has nearly 300 employees in its workforce.

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The work load is divided equally. Some workers start the process of establishing child support orders, while others investigate cases for custodial parents who are not receiving regular payments. There are also case workers who look for non custodial parents that can not be found.


CSSD is broken down into these various sections.


The Customer Service Section:

  • This is the first place to contact for all clients of the CSSD. Here you will find staff from the field offices of Fairbanks, Juneau, and Wasilla, which is the hometown of Vice Presidential Candidate Sarah Palin. These staff members must have a good working knowledge of the CSSD.


The Establishment Section:

  • These staff members will take cases if paternity needs to be established, or if a child support order is needed. If there is a disagreement where paternity is concerned, the staff will investigate this matter for the proper outcome. After the DNA results are in the establishment department will then calculate an order. To avoid this process a father can accept paternity by signing a voluntary acknowledgement form.


The Enforcement Section:

  • This department collects judicial and administrative support orders if the noncustodial parent lives in the state of Alaska. Services include but are not limited to:
  • Automatic income withholding from wages
  • Attaching bank accounts
  • Intercepting IRS tax refunds
  • Reporting delinquent parents to credit bureaus
  • All these methods can be used by the agency without directly involving the courts. These wage withholding methods started in 1990. When the noncustodial parent has regular employment, the withholding for Alaska child support is treated like any other payroll deduction. If the payments stop, or if the parent is self-employed, the agency can use other collection actions to obtain payment.



The Modification Section:

  • This section will modify orders when there are changes with a financial situation. This applies to both the custodial and noncustodial parent. The agency can update a support order itself, if the original order was established by the same agency. If a child support order was set by the court, only the court can make changes or modify the order.


The Hearing Section:

  • This section holds hearings when either parent wants to challenge a decision concerning his or her case. A hearing officer will hear the case and then make a ruling on the matter at hand.


The Interstate Section:

  • This department is a little more complicated than the others. The interstate section handles cases when the noncustodial parent lives outside of the state of Alaska. They also handle cases that involve paternity establishment. When the noncustodial parent does not live in Alaska, and the custodial parent does, the department will send information concerning the non custodial parent to the other state’s child support services office.
  • This is referred to as initiating a support case to the other state. It’s a federal law that Alaska child support cooperate with other states in handling requests for assistance. The Uniform Interstate Family Support Act includes a provision to ensure that there is only one valid child support order to enforce when more than one state is involved in a case. This prevents two cases from being open at the same time. The federal law will also allow a state to work a case directly against an out of state noncustodial parent under certain conditions. Child support can use interstate wage withholding to enforce a support order in another state if they know where the noncustodial parent is employed.

Alaska Child Support Contact Information:


Statewide – Main Office
550 W 7th Ave Suite 310
Anchorage AK 99501-6699

Phone: (907) 269-6900
Fax: (907) 269-6650
Office hours: 7:00 am - 5:15 pm

Mat-Su
845 W Commercial Drive
Wasilla AK 99654-6937

Phone: (907) 357-3550
Fax: (907) 357-3552
Office hours: 11:30 - 4:15 pm

Fairbanks
675 7th Ave Station J2
Fairbanks AK 99701-4526

Phone: (907) 451-2830
Fax: (907) 451-3140
Office hours: 1:00 pm - 4:15 pm

Southeast
State Office Building, 11th floor
333 Willoughby Ave
Juneau AK 99811

PO Box 110402
Juneau AK 99811-0402

Phone: (907) 465-5887
Fax: (907) 465-5190
Office hours: 11:30 am - 4:15 pm



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